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README

genesysCloud

Module to work with Genesys Cloud functionalities

Read this in other languages: English, Español.

How to install this module

Download and install the content in 'modules' folder in Rocketbot path

Overview

  1. Set credentials
    Set credentials to make available the API

  2. Get all active chats
    Get all conversations

  3. Get all active calls
    Get all calls

  4. Get chat by ID
    Get conversation by ID

  5. Get call by ID
    Get call by ID

  6. Call History
    Get all calls in history


OS

  • windows
  • mac
  • linux

Dependencies

License

MIT
MIT